Continuum Attractions Purchase GreenWood Forest Park

Continuum Attractions announces that the company has purchased GreenWood Forest Park, Y Felinheli, North Wales. The sale went through on Monday 17th July 2017.

Continuum Attractions has bought GreenWood Forest Park because it is a successful and award winning family adventure park business and an unmissable opportunity for the business to expand into the family, outdoor attraction market.

Andrew Pawson, Financial Director of Continuum Attractions says:

“GreenWood Forest Park is a wonderful place to visit, it also has a fantastic team in place, which is delivering that success. It offers a great visit for happy and loyal guests. It also champions green and sustainability issues, and manages its environmental impact. We are very proud to take on the GreenWood legacy. We believe in the future of tourism, particularly in North Wales.”

They operate heritage and entertainment themed attractions across the UK and are thrilled to be adding an outdoor business to their portfolio.

Kevin Smith, Group Attractions Director commented:

“We are delighted to have added GreenWood Forest Park to our portfolio of outstanding UK visitor attractions. Continuum Attractions has been keen to expand into outdoor, family experiences and GreenWood will offer a fantastic opportunity for us to do so.

North Wales is a fantastic place to visit, not only is it an area of outstanding beauty but as the popularity of the ‘staycation’ continues, the area is becoming a thriving hub for holiday makers both nationally and internationally.”

GreenWood Forest Park is a TripAdvisor UK Top 10 Attraction and a North Wales Tourist Board Green and Innovation Award-winner. North Wales was voted 4th best place to visit globally by Lonely Planet.

Continuum Attractions celebrate The ‘Story’ of their Success

Continuum Attractions is currently seeing a significant increase in visitor numbers across the business and their research suggests that this is due to their visitor’s desire for a good story.

The company has always been at the forefront of the UK attractions industry through the presentation of well told stories in fascinating locations.

The Jorvik Viking Centre, which was opened by the company in 1984, was hugely innovative in terms of immersing visitors into ‘History as a Story’. For the first time, visitors could touch and smell things and really experience the stories and history of the subject rather than view it quietly from behind barriers and glass cases.

CEO Juliana Delaney, who has been with the company from the very beginning, is known for joking: “Our story begins with a hole in the ground but that’s all very much in our past now”

33 years later, the company certainly has come a long way, working with over 100 visitor attractions across the world and currently operating 9 attractions in the UK in Edinburgh, Leeds, Oxford, Canterbury, Gwynedd, Cardiff, Portsmouth and York, where the head office is based.

Each attraction tells a unique neighbourhood story, from the amazing warren of streets frozen in time beneath Edinburgh’s Royal Mile to celebrating the famous tales of Chaucer or the iconic Yorkshire based drama -Emmerdale.

Group Head of Sales and Marketing, Julie Ozbek attests the continued success of the company to the storytelling.

“Our visitors love the stories that we tell and the interactive way that we deliver them. Our own research confirms that experiences that highlight history and nostalgia are now more in demand than ever.

We know that more people are staying in the UK for their leisure time now as well as overseas visitors coming into the country.

Other factors are likely to have had an effect on our increased admission numbers. Recent concerns over the safety of the city of London may also have contributed to visitors considering other key tourism destinations within the UK. Cities like York and Edinburgh appear to be becoming more popular as destinations. Because these cities have been a less obvious choice, particularly to international travellers in the past, visitors are more interested to learn about the broader UK heritage and the unique stories of the places that they are experiencing.” 

Many potential visitors might know that York was home to Vikings but are delighted to learn more about how it is the UK’s home of Chocolate at York’s Chocolate Story. This attraction in particular has seen a 12% increase in visitors from 2016 while Oxford Castle Unlocked, which tells the story of the city’s Norman castle turned prison is 13% up on the previous year.

The majority of the attractions are fully guided and offer interactive elements which appeal to visitors of all ages. The theatrical and innovative presentations mean that visitors come away informed and entertained which can be confirmed by consistently positive feedback and various awards and accreditations.

Continuum Attractions have turned storytelling into a hugely effective enterprise and have established themselves as experts in the leisure industry. With a portfolio spanning over 3 decades, the story of the company’s success is certainly not a thing of the past but a potential for further success.

Continuum Attractions Directors Visit Greenwood Forest Park

There have been some new faces on site at GreenWood Forest Park this week.

The directors of Continuum Attractions, the company that purchased the park earlier in July, have been onsite getting to know the staff and guests, they are delighted with the purchase and are committed to maintaining the wonderful feel at Y Felinheli.

CEO: Juliana Delaney has strong connections to the area with relatives living in Bethel and Caernarfon. She has been a frequent visitor to the local area since she was 2 years old and is well known for professing the beauty and charms of North Wales.

She says:

“We are thrilled to have added GreenWood Forest Park to the Continuum Attractions family. North Wales is a place very dear to my heart and a region that has a fantastic future for tourism. The park is already such a great day out for guests with a passionate team dedicated to providing the very best experience for everyone. Myself and the rest of the team at Continuum Attractions look forward to working with our new colleagues to continue this for years to come.   

The former owners Steve and Andrea Bristow, who set up the business 25 years ago, made the decision to retire to enjoy more time to travel and spend with family. York based Continuum Attractions operates visitor experiences across the UK and has a long history of managing successful family friendly attractions.

Andrew Pawson, Continuum Attractions Director commented, in between goes on the Solar Splash Slides:

“We are delighted to have added GreenWood Forest Park to our portfolio of award winning visitor attractions.

Continuum Attractions has bought GreenWood Forest Park because it is a successful and award winning family adventure park business. The focus on sustainability is really important across our business.

North Wales is a fantastic place to visit and has important cultural traditions such as the use of the Welsh language. We are absolutely committed to continuing the tradition of the use of Welsh as the first language on site at GreenWood Forest Park.”  

Jim Jones Managing Director of North Wales Tourism has also had an opportunity to meet with the new owners this week and says:

“I am delighted that Continuum Attractions have purchased Greenwood Forest Park, as it demonstrates yet again the confidence businesses have by investing in North Wales. We are not Lonely Planet’s 4th best place to visit on the planet for nothing!

I have had an opportunity to meet the CEO Juliana Delaney, who I am very impressed with, she has a great team and knows the area very well. She didn’t need any convincing on the opportunities being based here in North Wales has for the future of Greenwood Forest Park and the expanding portfolio of Continuum Attractions.

I very much look forward to continue to support and work with the team going forward”

Praise in Scottish Parliament for The Real Mary King’s Close and British Travel Awards

Gordon Lindhurst, Scottish Conservative and Unionist Member of Scottish Parliament for the Lothian region has praised 2 Edinburgh visitor attractions, The Real Mary King’s Close and Edinburgh Castle while speaking in Parliament last week. The city centre attractions have both been shortlisted for Best UK Heritage Attraction Award at the upcoming British Travel Awards. A prestigious list of only 5 attractions across the UK.

Mr Lindhurst lodged a motion for congratulations with the Scottish Parliament on Friday 7th July supported by 18 other Members:

“The Parliament congratulates everyone at The Real Mary King’s Close and Edinburgh Castle on the attractions being nominated for the Best UK Heritage Attraction Award at the British Travel Awards. Recognises the value of The Real Mary King’s Close attraction in the telling of Old Town Edinburgh in the 17th Century, including the lives of the people who lived within the tenement buildings and the devastating effects of the plague on the local populations; understands that since opening in 2003 the attraction has been one of the most popular in Edinburgh city centre for tourists.”  

Mr Lindhurst then went on to say that:

“being part of a shortlist of five across the UK is testament to the value that Edinburgh holds in terms of UK Heritage” before going on to wish everyone at The Real Mary King’s Close, including the operators, Continuum Attractions all the very best ahead of the announcement of the award on the 29th November.

Owned and operated by Continuum Attractions, The Real Mary King’s Close is a VisitScotland five-star attraction allows visitors to step back in time and be guided through these famous underground closes to witness some of the most dramatic episodes from Edinburgh’s incredible past.

CEO of the Continuum Attractions, Juliana Delaney commented:

“I would like to thank Mr Lindhurst and other supporting members of the Scottish Parliament for highlighting the significance of seeing Edinburgh so well represented in these prestigious awards. Our nomination is a true testament to the fantastic team at The Real Mary King’s Close and the contribution they make to tourism in Edinburgh.”

2017 is the Year of History, Heritage and Archaeology, a celebration of Scotland’s people, traditions, distinct culture, landscapes, attractions and icons, as well as hidden gems.

Lights Out for Earth Hour

March 25th marks the 10th anniversary of the WWF Earth Hour campaign, the world’s largest demonstration of support for action on climate change. The teams across our attractions will be joining in to raise awareness and take part in the ‘switch-off’ at 8.30pm. We’re challenging our teams to have not just an electric-light free hour – but an hour with no electricity at all! No lights, no computers, no TV…

The Tower goes dark

Throughout the year we light up Emirates Spinnaker Tower for various charities (most recently we went blue for World Water Day), but on March 25th Emirates Spinnaker Tower will go dark, as all non-essential lighting is turned off to mark Earth Day.

All our attraction’s websites will also feature a ‘black-out’ banner to raise awareness.

Our commitment to green

Across Continuum Attractions and our support office, we have been working hard to improve our commitment to fighting climate change. We now have a nominated Green Ambassador at each attraction, led by a central Green Champion. This committee work together to help us in this endeavour and come up with new green initiatives. We’re working to reduce the amount of energy we produce as well as buying less environmentally damaging goods and reducing or recycling waste wherever we can. You can find out more about our corporate social responsibility projects here.

Get Involved

There’s lots of ways to get involved in Earth Hour, including turning your lights off for an hour at 8.30pm on Saturday. For more information see: EarthHour.org.

RSPB-led consortium to manage Sherwood Forest Country Park

Today is International Day of Forests so we wanted to re-post our announcement about our involvement with one of the UK’s finest: Sherwood Forest.

We’re delighted to announce our involvement in the consortium led by the RSPB – the Royal Society for the Protection of Birds – which has been named as the preferred bidder to design, build and operate a new visitor centre and to manage the stunning natural habitats within Robin Hood’s Sherwood Forest Country Park.

One of the UK’s leading nature conservation charities – the RSPB has come out on top in a procurement process organised by Nottinghamshire County Council for a new visitor centre and to take on the conservation management of Sherwood Forest Country Park, which forms part of Sherwood Forest National Nature Reserve.

Our Group Attractions Director Kevin Smith said: “Continuum Attractions is delighted to be part of the RSPB-led consortium which will breathe new life into Sherwood Forest Country Park and develop a new visitor centre. The shared expertise across the consortium will deliver a sustainable future for the Sherwood Forest visitor experience.”

The RSPB led consortium will also feature The Sherwood Forest Trust and Thoresby Estate as part of a £5.3m investment programme.

The visitor centre will be designed and built over the coming years and will provide a completely new facility and visitor experience for the people of Nottinghamshire and beyond to enjoy and celebrate the woodland, wildlife and heritage of the site. Around 350,000 visitors visit Nottinghamshire’s world-famous Sherwood Forest country park each year and the hugely successful Robin Hood Festival will again take place next year. The County Council’s management contract also requires the preferred bidder to deliver on effective conservation of the country park within the wider NNR, which features England’s Tree of the Year, the Major Oak.

Find out more about our past and current projects.

Introducing… Andrew Turner

Our General Managers are the exceptional individuals in charge of each attraction. They have busy but rewarding jobs making sure everything and everyone in our attractions is working smoothly and ensuring our guests leave with the best memories of their visit.

To find out more about what the role entails, we talked to the latest addition to the General Management team, Andrew Turner, who joined York’s Chocolate Story in October.

“I think I have joined Continuum at a very exciting time. I think the business has a great future. The company is certainly in growth and its partnerships with iconic partners such as ITV shows that the business is a major player in the attraction industry. I am excited to be working within one of the attractions and I am already looking forward to what may be the next acquisition to the portfolio.

“Before working at York’s Chocolate Story I was working as Head of Operations for Merlin Entertainments. During this time I worked at various sites including Scarborough SEALIFE Centre, The National SEALIFE Centre and most recently The York Dungeon. My working career actually started just down the road at Flamingo Land Theme Park where I undertook the role of Food and Beverage Manager.

“The biggest difference about working at York’s Chocolate Story is seeing daylight! The Dungeon was a challenging place to work as the lighting is dark and there is no natural light within the actual attraction. The fact that at York’s Chocolate Story I have the opportunity to walk around the attraction and engage with guests is something that I have missed. Another big difference is taking the role of GM, having the responsibility to develop the vision for success and drive this through the team is a huge responsibility and very challenging.

“My ambition for York’s Chocolate Story is simple, to make it the number one paid for visitor attraction in York. A big statement for a business that is not even five years old, however the growth seen year on year proves that over the next three years this is achievable. York has an amazing history and its heritage proves this is the City of Chocolate, I want York’s Chocolate Story to be the driving force behind telling this unique and exceptional story to the people of York and tourists to the city.

“I think the fact that our offering fits so well with the City is one of the best things about working at York’s Chocolate Story. When we have guests visiting the attraction who then go on to tell us about their work history in one of the factories – that’s amazing. Every week there is someone willing to share a story or tell a tale of their experience, we have even re-worked our scripts to incorporate some of the stories as they have been so interesting.

“It hasn’t all been plain sailing though… my most embarrassing moment so far happened when I tried to perform the chocolate demonstration to a group of guests, I thought it would be easy for me to hand temper some chocolate and “assist” in the demonstration. There is a good reason why people attend patisserie and chocolate making courses – it is a skill! While I didn’t help in any way, shape or form the group had a good giggle at my expense.

“Whilst I’m not sick of chocolate yet, I am sick of my family sending me in to work with a shopping list every week, high street chocolate just does not compare in my house anymore!”

Andy is proving to be an excellent addition to the Continuum family and we look forward to seeing where York’s Chocolate Story will go under his leadership.

To find out more about York’s Chocolate Story see our case studyor visit their website, or if you would like to work for one of our attractions, visit our careers pages.

Stay tuned for more posts in our ‘Introducing…’ series, as we find out more from the people driving our business.

Group Head of Sales & Marketing joins the team

We’re excited to announce the appointment of Jules Ozbek as our new Group Head of Sales & Marketing.

Ozbek joins us following four years with English Heritage as Marketing Manager for the North of England, having previously worked for Northern Film, Business and Enterprise North East and the National Railway Museum.

Juliana Delaney, our Chief Executive, comments:

“I’m thrilled to welcome Jules to take the helm of our sales and marketing division. Jules’ high level and very up to the minute marketing expertise coupled with real tourism experience will take Continuum’s marketing agenda onto a new improved level. Marketing is at the very heart of our business and vital for sustained growth – we are now better prepared to deliver growth than ever with Jules leading our great sales and marketing team.”

Jules Ozbek, Head of Sales & Marketing, said:

“It’s an exciting time to join Continuum and I’m looking forward to taking the lead of our brilliant, ever growing portfolio of commercial attractions.”

We also recently announced two new visitor experiences in partnership with ITV: Coronation Street On Tour in Glasgow and the Emmerdale Studio Experience in Leeds.

Emmerdale Studio Experience

We are pleased to announce our latest visitor attraction in partnership with ITV, the Emmerdale Studio Experience.

ITV’s Burley Road Studios in central Leeds will open to the public on 3 September 2016 to showcase a ‘behind the scenes’ guided tour of one of ITV’s best loved soaps. The 1,300 sqm attraction will be a unique chance to step into the world of television, with full scale set reconstructions, props, costumes and interactive experiences allowing guests to try their hand at TV-making.

The new visitor attraction will create 50 jobs in Leeds and looks to welcome 150,000 visitors in its first calendar year. Due to the anticipated demand, Ticketmaster UK has been appointed as the attraction’s preferred ticketing agent.

The attraction follows the resounding success of Coronation Street The Tour, which welcomed over 850,000 visitors to the home of Corrie and generated over £60m for Manchester’s economy in its 18 month run.

Our Chief Executive Juliana Delaney comments:

“We are thrilled to continue our partnership with ITV to give the public chance to discover the magic behind Emmerdale. Following the phenomenal feedback from Coronation Street The Tour, we recognise the fascination audiences’ feel when they go behind the scenes of their favourite shows. We’re confident we can replicate that unforgettable experience with the Emmerdale Studio Experience.”

Leader of Leeds City Council Councillor Judith Blake said:

“We are delighted to see these tours of the Emmerdale studios on Burley Road starting up, creating new jobs and attracting fans of the show from far and wide to Leeds to see where it is filmed offering a further insight alongside the external set tours at Harewood. Emmerdale is a much-loved Yorkshire institution which continues to go from strength to strength having recently been named Best Soap in the UK for the first time. We look forward to seeing fans and visitors alike take the chance to come to Leeds and enjoy the ‘behind the scenes’ Emmerdale experience along with all the other great attractions in our city.”

Andrew Parsons, Managing Director of Ticketmaster UK, added:

“We are excited to continue our relationship with Continuum Attractions and ITV and support the Emmerdale Studio Experience with our industry leading ticketing system, unrivalled marketing reach, and award winning Groups Team. Coronation Street The Tour was a roaring success, drawing thousands to the wonderful city of Manchester and I am sure we will see the same demand in Leeds with this announcement.”

Tours will run at the attraction 7 days a week from 10am – 5pm. Tickets now on general sale at www.ticketmaster.co.uk/emmerdale

Corrie on Tour: Street sets to tour UK

We are pleased to announce our plans to take Coronation Street’s iconic sets on tour around the UK, premiering at the SECC in Glasgow from 27th August 2016.

A bespoke 2000 sqm show dome – the biggest of its kind in the UK – will showcase iconic sets, props and costumes from the world’s longest-running TV soap opera.

The touring experience follows the resounding success of Coronation Street The Tour in Manchester, which welcomed over 850,000 visitors to the soap’s original Quay Street sets during its 18 month run.

Juliana Delaney, our Chief Executive comments:

“After we closed the doors to Coronation Street The Tour in December 2015, we recognised a huge unfulfilled demand from elsewhere in the UK. We’re thrilled to have the opportunity to take Corrie on tour to allow more fans to get closer to their favourite television show.”

Coronation Street On Tour will subsequently relocate to Belfast next spring, subject to planning permission.

In our 31-year history, we’ve worked with over 100 world-class attractions and currently operate several visitor experiences across the UK, including the Emirates Spinnaker Tower in Portsmouth and The Real Mary King’s Close in Edinburgh.

Find out how to get tickets. 

Want to be part of the story? We’re recruiting for a range of roles at the attraction – find out more.

Team Continuum tackle Yorkshire Three Peaks Challenge

Seven Continuum Attractions colleagues put their best feet forward on Saturday, taking part in the Yorkshire Three Peaks for our company charity, Alzheimer’s Society.

Following the 25-mile trek over Whernside, Ingleborough and Pen-y-ghent, our determined team of walkers raised almost £2,000 for the charity, adding to our overall fundraising total of over £4,000 so far.

Becky Romans, our Charity Champion commented:

“We decided to take on the arduous challenge of the Yorkshire Three Peaks for our friends and family members who have been affected by this life-changing disease. We’re thrilled to have raised a substantial amount of money for a worthy cause close to our hearts.”

Jeremy Hughes, Chief Executive at Alzheimer’s Society, said:

“We are delighted that Continuum Attractions gave their time to support Alzheimer’s Society.  225,000 will develop dementia this year, that’s one every three minutes. As a charity, we rely on the generosity of individuals like the team at Continuum to help us continue our vital work.”

To add to Continuum’s total, visit the Just Giving Page.

Keep following our blog to hear more about our fundraising efforts.

EU Referendum – statement from our CEO

-Juliana Delaney (CEO, Continuum Attractions)

“On behalf of our industry and Continuum Attractions I have been clear that we should remain inside the EU; leaving the European Union was a sad decision that has the potential to damage our business, Britain’s economy and Europe’s stability. Democracy has given us a decision and we accept  and respect the majority vote.

“To quote Sir Richard Branson: ‘Now is not the time for further complaints and anger. Now is the time to come together as a nation and heal the wounds created by the divisive tone and aggressive rhetoric that has dominated this campaign. The UK and its amazing, resilient people have weathered many storms – with determination, resolve and sense of what is right. Those qualities will be needed over the testing months and years to come.’

“To put it in the words of the late Jo Cox, “’we are far more united and have far more in common with each other than things that divide us. It’s time to build on that as the UK navigates the choppy waters ahead.’

“The reason why tourism is so successful in this country, is because our country has so much to offer.  People come to Britain because of our extraordinary heritage, our beautiful landscapes, our great sporting events, our art, some of the finest museums in the world, and our music.

“All of these are why people come to visit Britain.  It was the case last week, it is the case this week, and it will be the case next week.”