Group IT Support Officer

Join our team as a Group IT Support Officer

At Continuum Attractions we bring stories to life. We’re a dedicated bunch of people with over 30 years of experience developing commercially successful visitor attraction businesses. Our central support team offer our expert guidance to a growing portfolio of visitor attractions based across the UK.

As a dedicated member of our IT team expect a fast-paced role providing 1st/2nd line IT support for our portfolio of visitor attractions and support office. This role will involve both remote and on-site support so we require all candidates to have a full UK driving license.

You will be responsible for assisting in the maintenance of various ICT services through installation, upgrades and troubleshooting including:

  • Group PCs, servers and peripherals
  • Local and wide area networked connections and inter-site VPN connectivity
  • Microsoft 365 cloud suite
  • Creation and maintenance of user accounts through active directory
  • File security, permissions and backup
  • Anti-virus protection and firewall software
  • Hardware and software audits including documentation

Training will also be provided so you can deliver effective support of our booking and leisure system (FuseMetrix).

You must be able to manage numerous requests, all with varying degrees of priority and deadline constraints submitted through our IT support ticket system.

In return, we will invest in your career. We offer:

  • Cash back on your medical costs
  • An additional day off for your birthday
  • Shopping discounts and much more…

Contract: 30 hours available. Permanent Contract. (Hybrid working available dependant on working days)

Hours: As our attractions are open 7 days a week this role will work on a rota basis which will include weekend work to ensure there is always support available to the sites. Therefore, all candidates must be available to work weekends.

Salary: £17,600 per annum (F.T.E £22,000)

A full Job Description and details on how to apply can be downloaded here. 

Need more inspiration to apply? Here’s what our current team think about working at the support office (from our October 2023 engagement survey) 100% of the team feel encouraged to come up with new or better ways of doing things

We look forward to reviewing your application! To apply please submit your CV and covering letter.

PR Manager and Storyteller

This is an exciting opportunity to join a successful business that operates award winning visitor attractions.

Continuum Attractions has a portfolio of award-winning UK visitor attractions in really great locations, all with really incredible stories to tell. We are looking for someone to join our team to help share and celebrate these stories with the world.

This is super exciting as it focuses on identifying and curating media- friendly stories for Continuum and its attractions, that not only provide PR value, generate awareness and drive bookings, but can also be repurposed as valuable content that can be used across other channels and platforms.

You have to be creative but also strategic. You have to spot the opportunity and then leverage the journalists’ interest – then excite and inspire our audiences in advance of a visit to our locations.

Reporting to our Group Head of Support Marketing, you would be responsible for taking the lead on the creation of a PR strategy that supports the delivery of the Continuum Attractions business plans. Working with the onsite marketing managers and attraction teams you will conceptualise and deliver B2C PR activity for the experiences to raise their profiles with their target audiences.

This may involve anything from producing and distributing newsworthy press releases, attending events and media opportunities, briefing spokespeople prior to interviews, proactively researching concepts and trends, finding relevant influencers to work with and strategically maintaining relationships with key media outlets and stakeholders.

Your creative edge, love of copywriting and passion for storytelling will help as you co-ordinate and run PR activities across the portfolio. Using your journalistic instinct, you will dig into the details of each attraction to find the newsworthy ‘hooks’ that the media need to land the story.

You will already have a thorough and in-depth knowledge of the news and social media platforms, will have a good overview of the digital landscape against which PR operates, able to understand the strategies and tactics that lead to effective campaigns.

A Bit About You

Our ideal candidate will have:

  • Demonstratable experience in a PR role.
  • Ideally come from a media background and understand the media landscape.
  • A creative flair that comes naturally alongside demonstrable content creation experience with a strong understanding of the importance of tone of voice and brand consistency
  • A proven track record in cultivating and nurturing relationships with journalists and media outlets
  • Strong communication skills; both written and verbal.
  • An enthusiastic and positive outlook
  • Strong organisational skills, with a high level of accuracy and attention to detail.

What’s on offer?

There’s lots! Including: – generous holiday allowance, free health cash plan, day off for your birthday, shopping and cinema discounts, pension scheme, attraction discounts and much more

Contract: Permanent role, 37.5 hours per week. Hybrid working – Our full time team work 3 days office based and 2 days remotely.

Salary: £35,000 per annum

Find out more in our job description including details on how to apply