Duty Manager (Guest Experience)

Full Time

£18,000 per year

Closing Date:
23 February 2020

Duty Manager (Guest Experience)

An amazing opportunity has become available at one of the UK’s leading tourist attraction and leisure brand businesses.

Are you passionate about building a career in the leisure industry, with a focus on guest experience? If so, then this could be the role for you.

We are recruiting for a Duty Manager (Guest Experience) to join our management team at a unique heritage site in the centre of Oxford. The successful candidate will be responsible for the day-to-day operation of the castle, motivating the team to deliver a five-star guest experience and developing the offer to our visitors.

What we will do for you

This role will offer the right candidate the opportunity to lead a small, close-knit team to deliver exceptional customer service and develop creative and innovative approaches to ensure successful commercial performance and a memorable guest experience.

The role of Duty Manager is a challenging and enjoyable role that will allow the right person to develop their skills and expertise in an exciting, fast-paced and unique heritage environment. The right person for this role will have a strong work ethic, enthusiasm and a desire to develop within the business. A willingness to learn and be a proactive member of our team is crucial.

A full job description can be found here.

We offer:

• Free health cash plan

• Income protection

• Pension

• Group discounts

The role

We are proud of the outstanding guest experience we deliver on site, which includes our daily public tours, education provision for local school children, summer theatre productions to our developing public events programme.

The Duty Manager is a key role in our on-site management team, as the successful candidate will have responsibility for the offer to our visitors and the management of our guest experience team.

Apply by sending a CV and covering letter to recruitment@continuumattractions.com

Call: 01904 527700
Continuum Group Ltd, St. Edmund's House, Margaret Street, York, YO10 4UX
Registered in England No: 1969044
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Continuum Attractions is committed to achieving the highest standards of Health & Safety to all its visitors and employees. We are proud of the processes, systems and procedures we have in place across our business. Health & Safety is much a part of our company culture as our dedication to delivering unique experiences in memorable locations.